Not Seeing Results Yet? Let’s Make It Work.

Have you truly given the products a fair shot?

Finding the perfect match for your curls can take a little time and fine-tuning. Before deciding to return your items, we encourage you to try a few simple adjustments—sometimes it’s just a matter of technique, layering, or pairing.

Below, you’ll find answers to common questions and helpful tips to bring out the best in your curls.

 

COMMON QUESTIONS

DOES YOU FEEL UNWANTED

We have three suggestions for you: use more water, use more product, or combine both. Our products thrive best with adequate moisture, and sometimes an extra dose of Leave-In Conditioner/Curl Defining Cream really can make all the difference.

ARE YOU EXPERIENCING FRIZYYCURLS?

We have three suggestions for you: use more water, use more product, or combine both. Our products thrive best with adequate moisture, and sometimes an extra dose of Leave-In Conditioner/Curl Defining Cream really can make all the difference.

DO YOU MISS THE "CAST" FEELING IN YOUR CURLS?

Thanks to our products, your curls are wonderfully soft, this does indeed leave you without a 'cast'. But know that many achieve great results without a cast. Often it is more a personal preference than a requirement. If you do prefer a cast, we recommend finishing your routine with a curl gel for that extra fixing effect.

Refund Instructions

 

Still need help?
Our curl care experts are available 24/7. Reach out to us at support@evecurls.com with as much detail as possible about your:

  • Curl type

  • Current hair care routine

  • Specific concerns or challenges

With that info, we’ll provide personalized recommendations to help you get the results you’re looking for.

Still Want to Return Your Products?
If you’ve decided to move forward with a return, simply email us at support@evecurls.com.

Note: Returns must be initiated within 14 days of receiving your order. For full details, please review our [Return Policy].